Part of the roof of Chase Bank building was torn off from Monday night’s storm. (Jennifer Scott/Tyler Morning Telegraph)

The sound of chainsaws echo throughout various neighborhoods of Tyler as volunteers and service workers help residents recover from home damage suffered during Monday night’s storms.

Bullard resident Will Ross was in town to get his cattle trailer welded when he rode out the storm and then answered a call for help on Facebook to help a street clear out a tree.

“The tree fell last night and no one on the street knew how long it would be before it would get cleared out,” he said.

Ross picked up the chainsaw he had in his truck and went to work to help a resident who had a tree on her driveway and was unable to get out.

“Even a good, strong, healthy tree will fall if the ground is wet enough and the wind is strong enough,” Ross said. “Everything is just so saturated right now and the roots can’t hold onto anything anymore.”

As hundreds of trees and utility poles fell on properties across the city and surrounding area, many residents are still awaiting assistance.

“I’ve been on different sides of town already and there are some places hit worse than others,” he said. “There are so many crews out there clearing … so I thought I could help clear where I could.”

Ross said there was a woman across the street who fed them lunch.

“I grew up here, that’s how we’ve always been,” Ross said of the community helping its neighbors. “People get in trouble, we go help them out.”

Carrie Marshall, who lives on Dartmouth in Tyler, said her ceiling began to cave during the storm.

“We didn’t really know what was happening other than we thought maybe it was a tornado that was coming,” she said. “It all happened so fast.”

A tree came tumbling down on the house and through the ceiling, knocking Marshall to the ground. Her daughter pulled her up and they went to another part of the house.

“I got hit in the head, the back of my neck and my upper back,” she said. “I went to the E.R. … and everything is OK. Just really sore this morning and probably will be for the next couple of days.”

While no one else was hurt, Marshall’s house had some serious damage, including the kitchen, bedrooms and the living room.

“Everything is just kind of sitting on the frames of the building,” Marshall said. “So, it’s still very risky to get inside but there are some things we need to get … some clothes and shoes. We’re gonna do our best to get in there and get what we can get out.”

The house belonged to her grandmother, who then left it to Marshall’s mother.

“When my mom passed, she left it to my sister and I bought my sister’s half,” Marshall said. “It’s been in the family for years … it’s just sad to see what’s happened to it. I’m still just … in shock.”

Over 22,000 in Smith County remained without power as of 12:30 p.m. Wednesday. Oncor said the restoration will take multiple days.

Ross encouraged residents to step in and help those in need.

“I would like to encourage … those who are riding around looking at damage to maybe put some gloves and maybe help, if they’re able,” Ross said. “There are a lot of people out there who could use some helping hands. It’s what people in East Texas should do — help each other out when they can.”