Protect yourself from cyber crime with strong passwords

Published 6:45 am Saturday, October 20, 2018

Mechele Agbayani Mills

As we approach the end of National Cybersecurity Awareness Month, the Better Business Bureau reminds consumers that a strong password is just one way to keep cyber criminals at bay. If it has been some time since you reviewed the passwords to your bank account, e-mail, social media or credit card accounts, it may be time for a password checkup. Together with the Federal Trade Commission, the BBB is sharing password tips to teach you how to create a strong password.

As hackers become more resourceful and data breaches continue, simple passwords are no longer a sufficient solution to secure accounts. Make your password long, strong and complex. That means at least twelve characters, mixed with uppercase and lowercase letters, numbers and symbols. Avoid common words, phrases or information in your passwords.


Don’t reuse passwords used on other accounts. Create strong passwords for each account so that if hackers compromise one account, they can’t access other accounts.

Use multi-factor authentication, when available. For accounts that support it, two-factor authentication requires both your password and an additional piece of information to log in. The second piece could be a code sent to your phone, or a random number generated by an app or token. This protects your account even if your password is compromised.

Consider a password manager. Most people have trouble keeping track of all their passwords. Consider storing your passwords and security questions in a reputable password manager, an easy-to-access application that stores all your password information. Use a strong password to secure the information in your password manager.

Select security questions only you know the answer to. Many security questions ask for answers to information available in public records or online, like your ZIP Code, mother’s maiden name, and birth place. That is information a motivated attacker can obtain. Don’t use questions with a limited number of responses that attackers can easily guess – like the color of your first car.

Change passwords quickly if there is a breach. If you receive a notification from a company about a possible breach, change that password and any account that uses a similar password immediately.

Throughout the month, the BBB will provide tips and articles on cyber security to help businesses and consumers find the best ways to protect themselves. You can find that information at bbb.org/BBBSecure.

For more information on how to be a savvy consumer, go to bbb.org. To report fraudulent activity or unscrupulous business practices, please call the BBB Hotline: 903-581-8373.