CourtesyThe North East Texas Regional Mobility Authority’s (NET RMA) Roadside Rangers patrol service provides assistance to motorists in need on Toll 49 seven days a week during daytime hours, according to the agency.

Drivers on Toll 49 will have some roadside assistance this holiday season through a program offered by the North East Texas Regional Mobility Authority (NET RMA).

The program, Roadside Rangers patrol service, will be operating seven days a week to help motorists in need, according to a NET RMA news release.

The service consists of three workers who will resolve maintenance issues on the road, such as clearing debris and repairing guardrails, signs and potholes, according to the news release.

“Our three Roadside Rangers are NET RMA’s eyes on the road,” said Chris Miller, executive director of NET RMA. “By proactively responding to maintenance issues, as well as motorist assistance, they are making Toll 49 safer.”

If someone is stuck on Toll 49, the Roadside Rangers can provide the following services: offering a gallon of gas, jump-starting vehicles if the battery is dead, refilling oil, refilling a radiator with antifreeze or coolant, and changing a flat tire, the release stated.

“Anybody pulled over on the side of the road, we’re going to stop and check on them to make sure they are OK,” said Mark McClanahan, NET RMA director of maintenance.

“It’s not safe to be on the side of any road and we are going to make sure everyone gets on their way.”

The Roadside Rangers will assist motorists seven days a week during the day with a goal of expanding to 24-hour service, according to the release.


Multimedia Journalist

I came to the Tyler Morning Telegraph in September 2019. I report on crime, courts, breaking news and various events in Tyler and East Texas.