There's a phrase I heard a lot growing up, and it has proved to be true time and time again.

"Pretty is as pretty does."

The phrase has never come to mind faster than when watching a viral video this week of a horrible woman who, for some reason, posted a video of herself berating employees at Dunkin' Donuts.

A 27-year-old woman walked into a Florida Dunkin' Donuts and warned the stunned cashier that he was being recorded. She then complained — hatefully and with much profanity — that she didn't get the free meal she felt entitled to when the girl who served her the day before forgot to give her a receipt.

After a couple minutes, Taylor turns the camera around and I thought, "She's pretty. What a shame. She'd be so much prettier if she wasn't so mean."

The video goes on for more than eight minutes. To be honest, I didn't finish it — I couldn't take much of what little I did hear.

And according to the dozens of Internet sources who've reported on it, the name-calling gets much worse.

It's what those who've ever worked in the customer service industry have learned from first-hand experience: Strangers have an incredible capacity to treat you unacceptably when you're behind a counter, a phone or a computer. It's an odd disconnect.

Scripture has its own version of "pretty is as pretty does." Proverb 11:22 compares a woman who is foolish or lacks good taste to a gold ring in a pig's snout.

The Dunkin' Donuts customer showed us the perfect example of being like a gold ring in a pig's snout. She exhibited how even a beautiful woman can make herself hideous.

Audrey Hepburn, arguably one of the most beautiful women of all time, often recited this poem by Sam Levenson when asked for her beauty tips.

"For attractive lips, speak words of kindness.

For lovely eyes, seek out the good in people.

For a slim figure, share your food with the hungry.

For beautiful hair, let a child run his or her fingers through it once a day.

For poise, walk with the knowledge you'll never walk alone.

People, even more than things, have to be restored, renewed, revived, reclaimed, and redeemed; Never throw out anybody.

Remember, If you ever need a helping hand, you'll find one at the end of your arm.

As you grow older, you will discover that you have two hands, one for helping yourself, the other for helping others.

The beauty of a woman is not in the clothes she wears, the figure that she carries, or the way she combs her hair. The beauty of a woman must be seen from in her eyes, because that is the doorway to her heart, the place where love resides.

The beauty of a woman is not in a facial mole, but true beauty in a woman is reflected in her soul. It is the caring that she lovingly gives, the passion that she shows, and the beauty of a woman with passing years only grows!" 



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