2018_Sock_Tyler_Water_Utilities

City of Tyler Water Utilities, 511 W. Locust Street in Tyler pictured on June 26, 2018. The city said Sunday it expects the boil water notice to be lifted on Tuesday.

The city of Tyler on Tuesday rescinded its boil water notice that was put into place last week due to the effects of the winter storm.

The notice was issued on Feb. 17 after rolling blackouts at the Lake Palestine Raw Water Pump Station caused the Lake Palestine Water Treatment Plant to go offline.

This caused low pressure and the need for residents to boil water for drinking water or human consumption.

After providing the Texas Commission on Environmental Quality with laboratory tests, boiling water is no longer necessary as of Tuesday morning.

Before using the city of Tyler water, residents and business owners should flush the faucets by letting the cold water tap run for 15 minutes.

The city of Tyler also announced the request for people to curtail non-essential water use has been lifted.

The Water Service Center repaired nine water leaks on Monday. City water crews is partnering with private contractors to assist with the repairs of the 39 remaining water main breaks.

Customers experiencing water loss should contact the Water Service Center at (903) 531-1285 during regular business hours and the Golden Road Water Treatment Plant at (903) 597-6541 after-hours and on weekends.

Those experiencing water issues due to the winter storm, should notify the city by filling out a form at https://www.cityoftyler.org/government/departments/tyler-water-utilities/report-water-issues. Residents are urged to report their disaster damages to the Texas Division of Emergency Management.

Both the cities of Canton and Kilgore also ended boil water notices on Tuesday, and the city of Jacksonville boil water notice ended Monday.

Community Water Company’s Montgomery Gardens Water System in Corsicana also ended its boil water notice on Tuesday.

Troup’s notice ended on Monday morning.

Recommended For You


Multimedia Journalist

I came to the Tyler Morning Telegraph in September 2019. I report on crime, courts, breaking news and various events in Tyler and East Texas.